Contact Coconi: We'd Love to Hear From You!
Your questions, feedback, and stories about how you’re enjoying your natural coconut bowls are always welcome! We’re here to help you get the most out of your toxin-free dining experience.
Get in Touch via Email
For the fastest response, please use the relevant email address below:
For Order Support, Tracking, and Modifications:
order@coconi.pk
For General Inquiries, Partnerships, and Wholesale:
info@coconi.pk
đź“ž Call or WhatsApp Us
Need to speak with us directly? You can reach our customer care team during business hours (Monday to Saturday, 10 AM – 6 PM PKT).
Phone Number: +92 332 0676698
Frequently Asked Questions (FAQ)
Before reaching out, you might find an instant answer in our dedicated FAQ section! We cover topics like care instructions, shipping times, and our 30-Day Safe Bowl Guarantee.
About Our Bowls & Safety
Are your bowls 100% natural and safe for food?
Yes, absolutely. Our bowls are handcrafted from real, reclaimed coconuts and are free from plastics, toxic chemicals, and BPA. They are purely natural and safe for serving all types of food.
How do I care for my Coconi bowl?
We recommend handwashing your bowl with warm, soapy water. Do not wash it in a dishwasher or expose it to extreme heat. To keep your bowl looking its best, we recommend polishing it with coconut oil every 10–15 uses.
Can I put hot food in my coconut bowl?
Yes, you can use them for warm foods like rice or soup. However, to prevent cracking, avoid pouring extremely boiling hot liquids or placing the bowl in the microwave, oven, or freezer.
Why should I choose a coconut bowl over plastic?
Plastic and melamine bowls can leach dangerous chemicals, especially when heated. Coconi bowls are made only from nature, offering a completely safe, non-toxic, and sustainable alternative for your family’s meals.
Will my bowl look exactly like the ones in the pictures?
Since each bowl is a product of nature, no two are identical! They all have unique size, shape, color, and marking variations. This is part of the charm and authenticity of using a real coconut.
Ordering & Delivery
What payment methods do you accept?
We accept all major credit/debit cards, bank transfers, and offer Cash On Delivery (COD) across Pakistan.
What are your shipping and delivery times?
We offer Free Nationwide Delivery. Orders are typically processed within 24 hours, and delivery usually takes 3–5 business days depending on your location
What is your return policy? (30-Day Guarantee)
We offer a 30-Day Safe Bowl Guarantee. If you are not 100% satisfied with the quality, feel, or safety of your Coconi bowl within 30 days of delivery, you can return it for a full refund. No questions asked.
Do you offer gift packaging or customized sets?
Yes, we offer various family packs and sometimes provide special gift wrapping options. Check our “Shop” page for current bundled offers and promotions!
Will my bowl look exactly like the ones in the pictures?
Since each bowl is a product of nature, no two are identical! They all have unique size, shape, color, and marking variations. This is part of the charm and authenticity of using a real coconut.